Dear Mick, I would just like to thank you so much for all your hard work in obtaining a very satisfactory outcome for the sale of my brother's property in Newport. You at all times kept both Peter and myself informed individually and went out of you way to be helpful and informative. You were always available and we couldn't have been happier with your friendly manner at all times. You listened to our requests and gave advice when necessary. It was difficult us being out of the country and we appreciated all the extra help you did to achieve the sale. With many thanks, Julie.