Lily Liaw is an outstanding real estate agent - She is very detailed and systematic in her planning and guided us throughout our sale process from preparation to the campaign and sale. She was always proactive in her approach and was very thorough in her follow-up. She kept us updated throughout the process via regular phone calls / text messages in addition to weekly meetings. We trusted Lily with the job as we felt she was professional and honest from the start and did not try to sugarcoat anything just to get us to sign up. At the end of the campaign, we found Lily to be exactly what we had hoped for in an agent. We highly recommend Lily to anyone looking for an agent who goes the extra mile to look after you! Thank you once again for everything!