With a genuine passion for all things real estate as well an abundance of enthusiasm and love of helping all her clients fully realise their property dreams, Lily Liaw is truly at home in her role as Sales Agent at the ever expanding team at Biggin & Scott Glen Waverley.
Fluent in English, Mandarin, Cantonese, Hokkien, Malay, and Indonesian, Lily has the ability to easily communicate and advise a wide range of different clients no matter their culture or background. Her energy, amazing attention to detail, and laser focus is the reason why she won the ‘Agent of the Year’ in 2017 for Vermont South through ‘Ratemyagent’. She has worked all her property life in the eastern suburbs and knows the intricacies of the area inside and out.
For Lily, nothing is more professionally satisfying than seeing the smiles on her clients’ faces when matching them with their dream home. She works tirelessly every day to give her vendors and buyers the best service and advice, and isn’t afraid of working long hours to ensure she meets the lofty high standards she has already set. She is also an expert negotiator and a whizz with numbers thanks to her previous experience in the accounting world.
When Lily is not in the office, at auctions, or meeting onsite with vendors, she loves nothing more than spending time with her family and friends, exercising, hiking, travelling, and sitting in front of the TV at home and watching a movie.
A genuine person that you can entrust, we are very fortunate to have Lily looking after us throughout the whole campaign. She is a very caring and professional agent….Most importantly, the outcome surpassed our expectation. I strongly recommend anyone to consider her doesn’t matter whether you are selling or buying real estate.- Ka Fu Chan
I was very grateful to have had Lily as our agent. I especially appreciated that she really paid attention to what I was trying to communicate, and particularly, her courteous manner at all times – which cannot be said of some agents I encountered….Importantly, she helped to achieve a good result for us financially as well. I couldn’t recommend her more highly.- Kim Hamilton
Highly recommended,认识LILY好几年了，她非常靠谱，能讲国语粤语，英语流利能帮助客人问清楚很多问题。专业知识熟练，尽心尽力为客户着想。无论上班时间还是下班后联系她， 她总是能有及时的回复.- Jerry & Flora
Agent to go with, it was great to have Lily as our agent, she was very open and honest with the sale of our property. At the end we were very happy with the service and the outcome. If you are planning to sell, l 100% recommend Lily Liaw.- Steven Pushpa
8 St Helens Court Vermont
I have known Lily for years but only until recently had I the opportunity to engage her as my selling agent.
Prevailed was a trending down market for vendors, and the auction clearance rates in Melbourne metro kept breaking new low’s, from 60% to 50’s.
Lily and her team prepared the property well before its first open for inspection. Right strategy, great campaign, timely communications, which served as the key for vendors making best informed decisions.
My property was sold under the hammer at auction, with 3 bidders among a decent sized audience in a rainy day. A definite out-performer comparing to recent sales results in surrounding area.
I wish to thank Lily and her team at Biggin & Scott for their market expertise, fine tuned process, exceptional services, and ultimately the great outcome they helped achieve.
I commend Lily to those ones who are selling or consider selling in future.- Jun and Patrick - Vermont
Getting Lily as the real estate agent to help us sell our house might just be one of the best decisions we made. As they say it’s not the real estate agency that matters, it is the agent that matters. Lily is a highly reliable, trust worthy agent that delivers on her promises. She does not make big bold promises that can’t be kept. She helped us set realistic expectations to achieve the best possible outcome for our house’s sale given the current market conditions. She is very structured in how she prepares for the sale, how she captures and follows up with potential buyers and how she closes the sale. We are very happy with the result and Lily was instrumental in making it happen. Her trustworthiness, timely communications, extensive industry experience and work ethics set her apart from the rest. I would highly recommend her as the agent if you are putting your house on the market.- Recommended by Thomas Do
Outstanding agent !!
My husband and I have met a few agents when in the process of getting our house ready for the market ended signing up with Lily.
Her advice throughout the process was spot on, from taking us through how best to present our house for sale, to recommending an appropriate marketing strategy and correct timeframe. We found her to be professional, genuine, honest, knowledgeable, reliable and hardworking. She quickly get things done and committed. And, her patience to all our questions was superb!
She helped us to secure a price for our property that we were happy with. We are very happy to recommend her anytime!- Vendor Review - by HBLim