Dear Claudio,

I hope this message finds you well.

I am writing to express our sincere appreciation for the outstanding service provided by Bella Perruzza during our experience renting a property through Biggin Scott St Kilda. Bella's friendly demeanor, professionalism, and prompt, clear communication had made the entire process remarkably smooth and enjoyable.

From the very beginning, Bella has been incredibly approachable and responsive, always ready to address any questions or concerns we had. Her ability to communicate clearly and efficiently ensured that we were well-informed at every step, which greatly alleviated any potential stress associated with renting a property.

Bella's professionalism is truly commendable. She consistently demonstrated a high level of expertise and dedication, making us feel confident and supported throughout the entire process. Her friendly and positive attitude made interactions pleasant and reassuring, further enhancing my overall experience.

We believe that Bella's exceptional service deserves recognition, and we wanted to take this opportunity to highlight her valuable contributions. She is a true asset to your team, and we were grateful for her assistance throughout our time staying at a property managed by Biggin Scott.

If we return to Melbourne, we will ensure that we reach out to Biggin Scott for support for future property rentals or sales.

Warm regards,

Jen Horte & Glenn Yamakawa