Phoebe was very professional during the sale process for our house as a key member of the sales team. Our house sold prior to auction, and we are very pleased with the sale process and the result! Phoebe communicated well throughout the sale, providing timely updates on visitors, and the level of potential buyer interest with detailed feedback. Phoebe is personable, responsive and she demonstrated a good understanding of the Richmond market. We are pleased to highly recommend Phoebe!