Communication was a key skill: both online and in person. Lindsay's friendly manner and professionalism engendered in us a trust that she was the best possible person for us to work with. She was always approachable when we had questions, and her dealings were transparent . Punctuality was a strength. She was honest and diligent, and it was evident that she was working to achieve the best possible result for us. We were very happy with our choice of Lindsay Xu.