Dear Thuy,

I hope you’re in good health, happy and not too stressed with work.

I’m writing to you just to show you how much I appreciate all the work you do for me. The first time I spoke to you on the phone, you have already given me a good impression and I knew you are a very friendly person. We always have a great communication.  Every time my properties have maintenance issues, you would take charge in fixing the problems in a most professional way, very quickly. I’m very appreciative of your expertise in property management and your consistent high standards have ensured my properties are well maintained. You had been the best property manager I have dealt with. I would be happy to recommend your services to family and friends.

Warm regards,

Mercedes F. – Landlord of two Retail shops in Croydon South and Sunshine West